Frequently Asked Questions

Everything you need to know about your next timeless timepiece.

Are all watches on your store 100% authentic?

Yes, every watch sold on casiostore.bhawar is 100% authentic and sourced directly from official distribution channels. Each timepiece comes with its original manufacturer warranty and packaging.

What is your shipping policy within the region?

We offer standard and express shipping options. Most orders are processed within 24-48 hours, and delivery typically takes 3-5 business days depending on your location.

Can I return my watch if I change my mind?

We accept returns within 14 days of delivery, provided the watch is unworn, in its original condition, and all protective films and tags are intact.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa and Mastercard, as well as secure digital payment gateways and local payment options.

How do I claim the warranty for my Casio watch?

To claim a warranty, please keep your digital invoice and the stamped warranty card. You can visit any authorized service center or contact our support team for assistance in initiating a repair.

Do you offer international shipping?

Currently, we focus on serving our primary region. Please check our shipping calculator at checkout or contact our support team to see if delivery is available to your specific international location.